Hi, just wondering if anyone can help. I have backed up my company file ready to send to the accountant, but i cannot open/read the myo file and so my accountant probably wont be able to either? I am not using the accountant link as he doesnt have the supporting software.

The backed up company file should be a compressed .zip or .sit file. This backup expanded/unzipped should produce your company file with the .myo extension. Double clicking this .myo does not always work. Launch the MYOB program itself and chose the "open - your company file" and navigate to where your .myo file is and open it that way. On a Mac with a file that came from a WinPC you sometimes have to uncheck "show recommended only" (not exact wording) to get the file to not be greyed out when selecting it.


Dan