MYOB Discussion Forum  Hop To Forum Categories  Small Business Talk    Problem with description field.

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Posted
I have a weird problem with the description field while in Customize Service Invoice Sales - Service (MYOB Plus 9).

I used to be able to add blank lines and basically type a description down lower on my invoice so it would line up with the amount. However, after numerous years of working fine, it stopped working correctly for me. Now when I go to the description location on my invoice, a blank box appears and I am forced to enter my description in that window. The problem with that is that it won't allow me to enter more than 2 blank lines while I require the ability to add more than that. Secondly, because the box is much smaller, I cannot visually see if my description lines up with the amount.

I used to be able to type my description directly onto my invoice without having to type it into a description field box. What is strange is that if I access MYOB (located on my computer) from another computer on my network, it works fine. Nothing is saved locally on the networked computer so the data all comes from my computer, therefore, there's no reason MYOB should behave differently on the two computers.

Anyone know why or how I can get rid of the description input box and type directly onto my invoice?

TIA
 
Posts: 3 | Location: Ontario, Canada | Registered: Thu December 18 2008Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Check your Preferences to see if the "Use Expandable Data Entry Fields" is checked under the Windows tab.
 
Posts: 80 | Location: NJ | Registered: Sun September 28 2008Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Thanks Ray!

That worked... but it leaves me wondering why that problem was not present on the other computer. The other computer does not have a copy installed as it only accesses my copy on my computer thru the network. So why wasn't that computer affected by that setting? Where is that change saved because I compared file dates on both computers and they were all identical.

Not a big deal since the problem is fixed now but I am curious though.
 
Posts: 3 | Location: Ontario, Canada | Registered: Thu December 18 2008Reply With QuoteEdit or Delete MessageReport This Post
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