Has anyone found a way to "write off" uncollectable accounts within the MYOB program.

You can create a credit invoice, generally we use the "Miscellaneous" form.

quote:

Originally posted by h20wiz:
Has anyone found a way to "write off" uncollectable accounts within the MYOB program.

You create a "bad debt". Go to the MYOB FAQ page at http://myob.custhelp.com, click on FAQ and search for the keywords "bad debt". I quote Answer ID #11374 below:

Q: How do I write off an Invoice that will not be paid?

A: If you know that a customer is not going to pay you for an invoice, you should write this sale off, typically as bad debt.
To do this:

1. Create a new account named Bad Debts and assign it an expense account classification.

2. Use the Sales window to create a miscellaneous sale for the customer. For each of the customer's outstanding debts, enter a line item with a negative value, using the Bad Debt account you created in step 1 in the Allocation Account column in each line item.

Note If you use Categories in MYOB, make sure you enter the same cateogry on the credit as you did on the original sale.

3. When you're finished, click Record. The transaction you've recorded is called a customer credit.

4. Click the Sales Register option in the Sales Command Center, then select the Returns & Credits tab.

5. Highlight the customer credit you created in step 2.

6. Click Apply to Sale. The Settle Returns & Credits window appears.

The customer's open sales appear in a scrolling window. Enter the amount of each open sale in the Amount Applied column.

Click Record. All the customer's bad debt is cleared.

Hope this helps.