MYOB Discussion Forum  Hop To Forum Categories  Premier Accounting and AccountEdge    Very annoying email problem

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Posted
When I send invoices with MYOB the message I enter into the email sending box often does not get included in the email. Thus I write nice polite, "attached is your email, notice that I didn't charge you for......"

and the Invoice goes out as an attachment to a blank (and very rude) email.

This is in addition to the previously mentioned problem with multiple email addresses not working.

IS THERE A NEW VERSION OF THIS PROGRAM for those of us who use payroll services and thus don't need to pay for a support plan? This application is badly in need of updating since moving to Leopard.

The lack of response on this message board is extremely disappointing. It is getting close to the time to start discussing this on other message boards, where people considering buying MYOB can see how the software IS NOT SUPPORTED ADEQUATELY.
 
Posts: 11 | Registered: Fri May 29 2009Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
My apologies, I sent the response for this discussion to the other discussion posted.

We have an FAQ document that explains the details of what is happening to the email.

Please go to: http://myobanswers.com/faq/en/...cs_running_OS_X_10.5
to access this information.

I would also like to add that some customers have reported if the signature is removed from the mail account, the message is then sent.

I hope you find this information is helpful.
 
Posts: 841 | Registered: Mon July 28 2003Reply With QuoteEdit or Delete MessageReport This Post
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