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Posted
Hello all-

I recentley had to reinstall Premeir Accounting 2006 on a new system as my old one died. When I just sent an invoice to disk for a PDF I get a Print error #5 message, but the PDF seems OK.

Any ideas what is going on?

Thanks,

Pawolf
 
Posts: 5 | Registered: Fri May 05 2006Reply With QuoteEdit or Delete MessageReport This Post
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You must have a default printer assigned on this computer.
 
Posts: 682 | Registered: Mon July 28 2003Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Also, turn off user account control if you're using vista. It's in your security center in the control panel. Turning this off fixed the printer error 5 issue we had on a Vista 64-bit machine that we have on the network.
 
Posts: 1 | Registered: Mon June 23 2008Reply With QuoteEdit or Delete MessageReport This Post
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I have the same problem.
The default printer is locally connected to the Windows XP SP2 workstation and works fine with everything else.
 
Posts: 5 | Registered: Wed June 25 2008Reply With QuoteEdit or Delete MessageReport This Post
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To check your Default Printer, go into the File Menu, then into Print Setup and make sure that the correct printer is selected there. If you still encounter the error it is generally a Library/Registry error, uninstall MYOB and reinstall.

In saying that you can also get this error if the printer driver is incompatible with MYOB, update to the latest drivers and that has been known to solve the problem.
 
Posts: 88 | Location: MYOB Australian Office | Registered: Mon March 10 2008Reply With QuoteEdit or Delete MessageReport This Post
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the printer we are using is an HP1018. There are some PDF files that it cannot handle, depending on the size and layout of the page. The MYOB printing issue was the result of an earllier attempt to print one of these PDF files. Thanks for your suggestions
 
Posts: 5 | Registered: Wed June 25 2008Reply With QuoteEdit or Delete MessageReport This Post
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