Thanks for your response, Marcis! It solved the problem. I had already entered an *Order* with a negative value in the items ordered column. When recording it, MYOB would alert me that "This order has a negative balance due, however recording an Order form with a negative balance due won't create a debit memo. If you wish to create a debit memo, use a Bill form."
So I set off looking for this Bill form. And couldn't find it. When I finally recorded the invoice as a *Bill*, I realized that this was the Bill form the alert was talking about. Hopefully I can save someone else the 120 minutes it took to solve this problem.
Yes it has to be a Bill or Invoice (for credit memo). If you want a hard copy for credit memos then just customize an Invoice by changing the text box from Invoice to Credit Note/memo.
Uisng HK Premier and we have PRC version as well.
Posts: 50 | Location: Shenzhen China | Registered: Thu August 31 2006